Shipping & Returns

FREE SHIPPING
ORDERS OVER $200Cdn WITHIN CANADA (up to 1kg) 
ORDERS OVER $150US WITHIN USA (up to 0.5kg)


Shipping Within Canada
Standard Flat Rate Shipping via Canada Post Expedited Parcel 
AB/SK $11)  (BC/MB  $13)  (ON/QU $15) (NL, NB, NS, PEI $18) (YK,NV,NWT $20)
  • Up to 1kg
  • Insured up to $100 (additional insurance available)
  • Guaranteed Delivery times: (Local - 1 day)  (Regional - 1-3 days)  (National - 2-7 business days)
  • Online Tracking & Delivery Confirmation

Packages in excess of 1kg will incur additional shipping charges as per Canada Post rates.

Xpresspost or Priority Post Shipping via Canada Post (please ask for a shipping quote) 

Envelope Shipping $5 (please specify if you would like envelope shipping)
  • maximum 2cm thick, 500gm
  • tracking & insurance NOT available

Shipping to US
Standard Flat Rate Shipping to US $15Cdn
  • Up to .5kg (1 pound)
  • Insured Up to $100 (extra insurance available)
  • Online Tracking
  • 4-7 Business Days (not including customs clearance delays)

Standard Flat Rate Shipping to US $18Cdn
  • Over .5kg but less than 1kg (1-2.2 pounds)
  • Insured Up to $100 (extra insurance available)
  • Online Tracking
  • 4-7 business days (not including customs clearance delays)

 * US shipping costs do NOT include any duties, taxes or brokerage fees that may be incurred upon delivery.

Please ask for a shipping quote on packages over 1kg.

International Shipping
Standard International Surface Shipping $15
  • Up to 250gm
  • NO Tracking or Insurance
  • 4-6 Weeks (not including customs clearance delays)

International Air Small Packet (please ask for a shipping quote)
  • Up to 2kg
  • NO Tracking or Insurance
  • 6-10 business days (not including customs clearance delays)

International Tracked Packet Shipping (please ask for a shipping quote)
  • Available to Australia, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Ireland, Latvia, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Singapore, Spain, Sweden, Switzerland and United Kingdom
  • Up to 2kg
  • Insured Up to $100 (extra insurance available)
  • Online Tracking
  • 6-10 Business Days (not including customs clearance delays)

 * International shipping costs do NOT include any duties, taxes, brokerage fees, etc that may be incurred upon delivery.

Please note that we make every effort to ship your order within 48 hours of payment receipt.

Nail Essentialz is NOT responsible for loss, damage, confiscation or Acts of God that occur during transit. Because weather conditions can change drastically at any time, we also assume no liability for damage caused by changes in weather during transportation. Please ensure the shipping address provided is correct, packages returned due to incorrect shipping addresses will be at the purchaser's expense.


RETURN POLICY

Returns for defective products will be accepted within 7 days of receipt.   Please contact us before returning product.   Product must be returned at customer's expense. There will be no refunds on shipping charges.  10% restocking fee applies on all returned products.

Due to their sensitive nature, we cannot accept returns of bulbs.
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